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Mandala Springs

Field: Resort & Hospitality

Title: General Manager

Role: Corporate & Business Development

Dates: February 2018 - October 2020

Project Description

PROJECT SUMMARY

Mandala Springs brought me on board after they had finished phase 1 development of their property. I was engaged to design, develop, and launch the operating business.

Within the first year we went to market with our core products:

Overnight Hospitality. This revenue center is the traditional hotel model with overnight guests.
Retreats and Events.
Catering.
Retail Store

Future planned revenue development includes:

Health Spa.
Conference Center.
Programming Elements.

FIRM DESCRIPTION

Mandala Springs is a resort and hospitality business with retreat centers in the Bay Area and Hawaii, and is dedicated to providing incredible onsite experiences for overnight guests and retreats.

RESPONSIBILITIES:

Corporate development: Develop sales, marketing, operations and financial departments. Establish business infrastructure and SOP’s. Corporate formation and business planning.
General management: Managing staff. Sales and marketing management. Offsite management of onsite operations. Monitoring, reporting and controlling.

ACCOMPLISHMENTS INCLUDE

Business startup: Launch and manage first year of operations. Develop business plan and financial model. Develop first phase of business departments.
Branding, Marketing and Sales: Establish business brand, digital and print media, and onsite branding experience. Establish best practices in online marketing. Establish sales pipeline.